FAQ
What are Bid Increments?
Denotes amount a bid will raise the item price, and the price level where the bid amount will increase. With our auctions you have full control over the amount that a single bid increases the price of an item, along with the price level where the bid amount increases. The image below shows the bid increment chart and it's default values. The right column shows the amount a single bid will increase the item price, while the left column is the price where the bid amount will change to the valuFew readersHow much does the platform cost to use?
Our platform is free to use for sellers. Buyers will play a platform fee which goes towards the cost of hosting auctions.Few readersWhat is Popcorn Bidding?
Popcorn bidding increases the remaining time of an item when bids are placed near the close time. This feature is always enabled on our platform. Buyers are ensured fairness and opportunity by not having to worry about their items being sniped from them at the last seconds of an auction. Sellers benefit from buyers having more of an opportunity to compete at the last minute, driving up bids and selling price.Few readers
Getting Started
Where do my contacts come from?
Contacts under your Contacts Section automatically populate from buyers who have registered for your auctions. Additionally, you can add contacts manually one by one, from a list of emails, or you can import them from a spreadsheet.Few readersPickup and Shipping
Here we cover how pickup and shipping are managed on our platform. Default Fulfillment Settings Our platform is setup to handle Pickup and Shipping. Depending on how your business operates, you can customize your default method of fulfillment in your Fulfillment Settings. Pickup Only is useful if you only deal locally and never ships products. Shipping Only is useful if you only ship or don't have a storefront or receiving area. Pickup and Shipping is great if you do both. YFew readersPayments Section
Learn how to manage your payments and invoices. The Payment Section will populate with customers once your auctions close. Use the auction dropdown box to select an auction. From here you can view payment statuses, set statuses, view orders, and add invoices. Payments can be handled Manually or automatically through Stripe. Manual Payment Managing Process There are three payment statuses: Needs Invoice, Awaiting Payment, and Paid in Full. (https://storage.crisp.cFew readersBulk Listing
This guide covers an in depth view of the bulk listing spreadsheet The first step to setting up your bulk upload spreadsheet is to download out CSV template. The download link can be found on the bulk upload menu when listing items. Here's what the template looks like with some example items: The column headers represent the category you are filling out for your item. Each row below represenFew readersRegistrations
This article covers everything you need to know about how registrations work and how to utilize them for your customer database In order to place a bid, buyers need to register for an auction. They will appear within your registrations list for an auction, along with the Contacts Section of your account. Registrations can also be used as a tracking metric to monitor the performance of your auctions, such as discovering what types of auctions peFew readersHow do I cancel or delete a live auction?
Deleting an auction while live will alert any registered buyers that the auction was deleted. You can send a custom message with that alert upon deletion. Try to avoid this scenario by double checking your auction before listing as it could cause frustration for potential buyers. To delete a live auction: Navigate to the Auction Section via the top navbar Find the auction you want to delete and select View Details At the top of the page, click the Delete Auction button AFew readersHow do you add Team Members?
How do you add Team Members? Navigate to your Global Settings on the top right of the navigation bar Click on Team Settings Click on Add Member Enter their first name, last name, email, and select a user type They will receive an email invitation that will guide them to account creation. They will then be able to log in and view/edit auctions and list items (depending on the level of privileges you've given them).Few readersPhoto Guide
Good Photos sell, this page will help you ensure your photos show off your product and attract bidders Uploading photos is important to the performance of your auction and the number of bids your items receive. The first image uploaded will be the image shown on the item's listing card on the buyer portal. Single Items For single items, we recommend the following number of image: Original Manufacturer Photos (1-3 photos) These are photos you find off the manufacturer website. They aFew readersHow do I check the status of my listings?
Navigate over to the Auctions Section in the navigation bar up top. Find the auction your listing is in and click view details. You'll then be taken to your listings, where you can:Check whether items sold or not Check the bid history See who won the item See who listed the item Edit listings (only while the auction is still live) Seller Early (only while the auction is still live)Few readersSeller Guidebook
Seller Guidebook This short guidebook will set you on the path to selling successfully. Getting Started This guidebook was designed to equip you with everything you need to sell successfully on Vendidit. It contains up-to-date information on optimizing your seller page, listing items, creating auctions, and engaging with customers during your auction. Please take the time to read through this document before creating auctions; our goal is to ensure our sellers have the fastest turnarFew readersCan I add items to an auction once it's gone live?
Yes, the same way you add items while creating an auction. Navigate to you Auctions Section, find the auction you want to add items to, and click View Details Click on Add Item, you'll be able to choose between Single Listing and Bulk Listing Keep in mind: When you add items while an auction is live, they will instantly show up and be visible to buyers on the platform (depending on your auction privacy settings).Few readersListing Items
Once you've created your auction, it's time to start listing items. Listing Process After configuring your auction settings and creating your auction, you can begin listing items. To start listing, click the Add Items button. You can add single listings, bulk listings, and rollover listings. Single Listing This lets you add listings one by one. When clicked, a window will pop up alloFew readersSet Listing Item Quantity
How to Set Item Quantity When adding a single listing, you can find the quantity option under more details. Set the quantity to the number of items included in this listing. Customers will easily be able to see at a glance how many items are included with this listing. If you add a listing that includes hundreds of items with the quantity left at 1, buyers might become confused by the high price or might even miss your item while browsing. Very important to have diFew readersContacts Section
Here we cover the contacts section of the seller portal The Contacts sections is where you manage all your contacts. It is automatically populated from users who register for your auctions, but you can add contacts manually as well. Adding Contacts Click the add contacts button shows the dropdown menu to begin adding. Single ContacFew readers
Release 32 - “Renovatio” - 11/20/2024
New Administrator Features, UI System Update, and tons of bug fixes. New Features Administrator Features Administrators can now select past auctions for highlighting, with the option to clear the currently featured auction if needed. This is done through a new API created to save and manage featured auctions for the Buyer portal homepage. Administrators can now showcase selected auctions prominently to potential buyers. This is done through a new API to retrieve featured auctionFew readersThe "All Auctions" Page
Your dashboard for upcoming, live, and past auctions. After creating your account, you'll be taken to the all auctions page under the auctions section. Initially it will be empty; as you create auctions, you will see all your auctions listed here. Example: On this page, you can create a new auction, view your auctions (upcomFew readersCreating an Auction
Launch your first auction in no time. When you click on the "Auctions" link at the top of the Vendidit page, it will take you to "All Auctions". Click on the "Add Auction" button to create a new auction. From the "Create Your Auction" page, you can create an auction from scratch, select a template, or select a previously closed auction to duplicate the settings for your new one: (httpsFew readersAuction Settings
Familiarize yourself with settings that impact your auction. After you create your new auction, you will need to choose the auction settings. These settings are critical in defining your auction and most of them cannot be changed once the auction is live, so be sure to double-check everything before clicking "Submit" to launch your auction to add listings. General Settings *AFew readersRecipes: Create Auctions Faster
Using previously closed auctions as a recipe makes creating new auctions a breeze. Wouldn't it be annoying if you had to change your auction settings each time or risk forgetting to change a setting and having to start over again? Luckily Auction Recipes make it easy to use your previous settings. Previously Closed Auction Recipes If your auction settings tend to be the same each time, we recommend using the previously closed auctions section of your recipes: (https://storage.crisFew readersConsignments
Our consignments section allows you to add consignors to your account for easy management. Vendidit's new consignment feature lets your add consignors to your account and assign listings to them. This way, when you sell an item, you know exactly which consignor it's coming from and all related details. Consignor Settings Assigning Consignor to ListingsFew readersContact Tags: How to Use Them
Learn how to use our tagging system to organize your contacts and quickly pre-register them for auctions As more and more contacts are added to your contacts section, Tags help group your contacts and keep them organized. They also let you manage multiple contacts easily, whether you're pulling a list of customers or adding them to your pre-approved buyers list. How to Tag Your ContaFew readersHow to Add an A Record to Your GoDaddy Domain
Using your Vendidit Domain How to Add an A Record to Your GoDaddy Domain Follow these steps to add your A record: Login to GoDaddy Go to GoDaddy.com and log in to your account. Navigate to My Products After logging in, click on "My Products" from your account menu. This page will list all the domains associated with your accounFew readersRelease 9/27/2024 - “Copernicus”
Analytics, Feature Flags, Bulk Upload Simplified, "All Auction" Page Revamp 1) Seller Analytics Dashboard: Insights into Your Sales Performance Purpose: The new Seller Analytics Dashboard provides a comprehensive view of your sales performance, buyer behavior, and listing effectivenFew readersRelease 10/9/2024 - “Crescendi”
Seller Resources, Idea Portal, Social Media Login, Search Past Listings, and plenty of improvements! New Features Seller Resources Page The Seller Resources page has been created to help sellers use Vendidit. It contains tutorials, tips for success, FAQ, and a link to these platform updates. It will continuously be expanded upon as new features are released, so stay tuned! (https://storage.crisp.chat/users/helpdesk/website/-/8Few readersInstant Buy
Control your revenue and skip the bidding What is Instant Buy? Instant buy is Vendidit's version of e-commerce. It functions like an auction, but there's no bidding, only buying. An auction with Instant Buy enabled is known as a Collection. They can have a closing time or can be made to be permanent. How do Instant Buy Auctions Work? When a customer browses your instant buy listings, they will be able to purchase your items immediately if desired, or make an offer if the "offerFew readersNew Seller Checklist
This checklist will get you set up and ready to start selling on Vendidit. Getting your account set up is important for a smooth selling experience. Here is a list of steps to complete upon signing up to Vendidit's Seller Portal: Navigate to Settings (found at this button) and update your account basics. Business Info: Business Name, Location, Email, and Phone. Team: if members of your team will be managing auctions, add their profiles and set access privileges:Few readersAuctions: Size and Length Matters
This article covers auction size and length, and what differences it makes to potential revenue. Rule of Thumb for Auction Length It’s recommended to run your auctions for 7 days and having it end on a Sunday evening. This covers an entire week and most buyers will be at home Sunday night and have more free time to participate during the final bidding hours. This also gives the chance for buyers to shop the auction on Saturday if they were to busy throughout the week to browse listinFew readersRelease 10/23/2024 - “Auctio”
New features Introducing Consignments Consignees can now use Vendidit to keep track of their consigners. Consignors can be added and kept track of in this new global settings section. Added consignors are displayed in a table which includes essential information such as the name of the business, email, phone, and address. The table supports pagination and includes features like empty state handling and loading skeletons. (https://storage.crisp.chat/users/helpdesk/website/-/8/c/f/0/8Few readersWhat is the buyer process from new account to bidding?
This article explains the customer experience on the buyer portal from start to finish. Steps to Bid Create Account: required before they're able to register or place bids. Browse: Buyers can browse individual listings, auctions, or sellers. Wishlisting and Following Sellers: individual items can be wishlisted for buyers to keep track of, and sellers can be followed to stay up to date on new auctions. Register for Auction: once an item is found, buyers must rFew readers